NFR Enhances Customer Experience and Logistics Network Efficiency Across Northeast

 

Guwahati, 19th October: The Northeast Frontier Railway (NFR) has undertaken a series of proactive initiatives during September 2025 to strengthen customer satisfaction and boost freight revenue. These strategic measures are aimed at improving logistics efficiency, ensuring smooth cargo movement, and supporting the expansion of regional agricultural and industrial supply chains.

According to an official statement given by Kapinjal Kishore Sharma, Chief Public Relations Officer, NFR, as part of these initiatives, Molvom station in Nagaland and Sairang station in Mizoram under the Lumding Division have been opened for handling both inward and outward goods traffic, effective from 2nd September and 12th September 2025 respectively. Additionally, Sairang station has been opened for inward and outward automobile traffic from 19th September 2025. Furthermore, Baihata station under Rangiya Division has been opened for handling inward Iron & Steel consignments from 26th September 2025. These developments are expected to cater to the growing logistics requirements of the region.

Under its Business Development Unit (BDU) initiative, NFR achieved remarkable freight movement during September 2025. A total of 21 wagons of rice were loaded from New Coochbehar station under Alipurduar Division to Jirania in Lumding Division. The Lumding Division also recorded the movement of 1,474 wagons of stone chips from various newly added locations — 262 wagons from Shokhuvi to Jirania and Lumding, 62 wagons from Salchapra to Bairabi, 588 wagons from Ditokcherra to Jirania, Belonia and Bihara, 245 wagons from Bihara to Jirania and Belonia, 147 wagons from Panchgram to Udaipur, Jirania and Belonia, and 170 wagons from Bairabi to Lalabazar and Sairang.

Continuing its focus on customer-centric growth, Northeast Frontier Railway remains committed to enhancing freight services and the overall logistics ecosystem of the Northeast. Through sustained initiatives and technology-driven solutions, NFR strives to ensure faster, safer, and more efficient transportation, reinforcing its pivotal role in the region’s economic development.